How do I re-shape my Moses basket?
Our baskets have had a long and eventful journey from Ghana to arrive with us, so we ensure all baskets are re-shaped by us prior to sending to you at their forever home. We ship the Moses and bassinet baskets in custom sized boxes to you to ensure they are protected as much as possible during their travels. However, sometimes during domestic shipping they may get bent slightly out of shape or over time may require re-shaping, and the process is super easy!
Any other care tips for the Moses, bassinet and changing baskets?
As the baskets are made of natural dried elephant grass, try to avoid dragging the baskets on rough surfaces as it may damage the materials. Any small bits of the grass that may protrude over time can simply be trimmed with scissors. Always use the Thirty Three South base board (included in your purchase) when using your basket in a stand and only use the stand and basket on firm, flat and dry surfaces.
The cotton mattress cover included in your purchase in removable and absolutely fine to pop in your washing machine for a quick clean or freshen up.
Can I carry my baby in the Moses basket?
One of the best features of the Moses and bassinet baskets are their potability so that bub can come along with you on all your adventures, be it on the road or around the house. Although the baskets are double woven to make them super strong and sturdy, we absolutely don’t want an accident with your little one so please ensure you remove your baby from the basket before relocating it.
Are Moses baskets safe to use as a bassinet?
Our Moses and bassinet baskets are designed to be used as a supervised sleeping device for newborn babies. The baskets are double woven for enhance structural strength and made from completely natural materials. We recommend following the below guidelines to ensure their safety for your baby:
What should I do if my teether gets damaged?
Our teethers have been independently laboratory safety tested and meet the Australia and New Zealand safety standards (AS/NZS ISO 8124) to ensure they are of the highest quality for your little ones sore gums. We are absolutely more than happy to provide you with our safety testing certification if you wish. In the unlikely event that the teether becomes damaged or if any individual components become loose, please discard straight away. Always inspect the teether prior to giving it to your little one to ensure it is still in tip top condition.
How often should I replace my teether?
If your bub is anything like ours, the soothing teether will hardly leave their mouth! We therefore recommend replacing your teether after 6 months. In between uses, it can be washed using warm soapy water and olive oil can be used to condition the wooden components. The canvas storage bag provided can be used to keep your teether nice and clean in between uses and when on the road.
How should I care for my linen?
If cared for correctly, stonewashed linen will become softer and stronger with every wash and last the test of time for many years to come.
Can I wash my headband?
Our knitted headbands are handmade from ultra fine merino wool, so they are completely washable. We recommend hand washing in warm water and drying flat out of direct sunlight.
For any other questions, please don’t hesitate to contact the most awesome and friendliest team at email@example.com.